Assistant Housekeeping Operations Manager

Assistant Housekeeping Operations Manager

Employer: Hyatt. Description: Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus. Are you ready? Because we are looking for an Assistant Housekeeping Manager! What does the ROLE entail? - Responsible for assisting in the oversight of the entire housekeeping department, including public areas, night cleaning, and guest room cleanliness - Solid understanding of housekeeping and laundry services - Supporting housekeeping team members with training, development, and coaching - Promoting an atmosphere that ensures strong guest satisfaction and team member engagement - Strong attention to detail and the ability to effectively work with guests, other departments, and team members - Maintaining excellent communication and coordination with all hotel departments - This position reports directly to the Housekeeping Operations Manager Your EXPERIENCE and qualifications: - A true desire to satisfy the needs of others in a fast-paced environment - Prior hotel or housekeeping experience is required - Previous supervisor or management experience, preferably in a hotel setting or equivalent - Strong verbal and written communication skills - Unafraid of guest service related tasks, projects and responsibilities - Must possess excellent organizational, interpersonal and administrative skills - A fun and energized person with a creative mindset - Committed to delivering a high level of customer service - Must be proficient in general computer knowledge - Essential to have excellent organizational and time management skills - Must be available to work first and second shift, including weekends and holidays - Demonstrates Hyat