Center Clinical Manager (LPN or RN)

Center Clinical Manager (LPN or RN)

Employer: ChenMed. We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Center Clinical Manager (CCM) is an active leadership role responsible for the day-to-day management of back office center operations, which may include but is not limited to: clinical quality, compliance, human resources, patient experience and direct team member supervision. The incumbent in this role oversees the hiring, performance management, training and day-to-day functions of center team members, including but not limited to: Care Promoters (all levels), Pharmacy/Medication Technicians and X-ray Technicians. He/She collaborates with Center Leadership to design and implement clinical operation strategies that help the center meet/exceed organizational goals. The Center Clinical Manager demonstrates thorough knowledge and proficiency in healthcare data analytics, clinical protocols and leadership to ensure the center’s successful operation. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: - Collaborates with Center and Divisional leaders to provide VIP service to patients, family members and staff. - In partnership with Center leadership, manages clinical operations to ensure organizational objectives relative to clinical performance metrics, growth strategy and membership goals are regularly met and/or exceeded. - Ensures proper back office staffing scheduling, approves staff payroll and PTO, plans for and manages staffing shortages. - Performs direct patient care duties as/when needed. Patient care may include all duties roles and responsibilities of a Care Promoter. - Uses data analytics and dashboards to assist with the development and execution of business strategies that incre