Assistant Operations Manager Banquets

Assistant Operations Manager Banquets

Employer: Marriott. **Additional Information** Assistant Operations Manager - Banquets **Job Number** 26058150 **Job Category** Rooms & Guest Services Operations **Location** 2800 Potomac Ave, Arlington, Virginia, United States, 22202 VIEW ON MAP (https://www.google.com/maps?q=2800%20Potomac%20Ave%2C%20Arlington%2C%20Virginia%2C%20United%20States%2C%2022202) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $28.37-$35.58 per hour **Bonus Eligible:** Y **JOB SUMMARY** Hotel operations management generalist position that supports Front Desk (including Bell/Door Staff, Switchboard, AYS, and Concierge/Guest Services), Rooms (including Housekeeping, Recreation, and Laundry), Food and Beverage (including Restaurants, Bar/Lounge, and Room Service), Event Operations (including Event Services, Banquets and Event Technology). Understands brand standards and operations requirements for performance in each of the discipline areas. Coordinates labor scheduling and leads shifts across each discipline area depending on property need. Directs and works with employees to carry out guest arrival and departure procedures, supports operational needs of Restaurant, Bar, and other Food and Beverage Outlets, and leads setup and execution of meetings and events based on requirements and standards. Completes guest room inspections, provides operational feedback to employees who work front desk and food and beverage outlets, and holds Event Operations teams accountable for the execution of events based on guest expectations and event order standards. Accountable for supporting compliance with brand standards and legal obligations. Supports and leads shift teams to provide consistent, high quality service. Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings. Communicates performance expectations and trains staff in processes. Assists more senior managers in completion of financial and administrative duties.