National Account Manager

National Account Manager

Employer: Securitas Security Services USA, Inc.. National Account Manager Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place . With a proud legacy built on trust, innovation, and international expertise, we take pride in offering security solutions that are tailored to each client’s unique needs. By combining cutting-edge technology with exceptional service, we continue to redefine what safety and security mean in today's world. Role Overview Step into a high-impact leadership role where you shape client relationships, drive operational performance, and lead a strong team to success. As National Account Manager, you will own key client accounts, guide project planning and operations development, and make sure we deliver consistently outstanding service. You will be the trusted partner for our clients and the go-to leader for our teams, balancing strategy with hands-on execution. Key Responsibilities Client Relationship Management - Serve as the primary point of contact for national and local client accounts, building strong, long-term partnerships. - Meet regularly with client representatives for updates, performance reviews, and strategic planning conversations. - Lead client start-ups, transitions, and expansions to ensure smooth implementation and continuity of service. - Spot opportunities to enhance service, improve efficiency, and deepen client trust. Team Leadership - Lead by example and foster a culture where everyone is treated with dignity and respect. - Coach, mentor, and develop supervisors, building future leaders and a strong bench. - Conduct regular performance evaluations and provide clear, constructive feedback. - Promote a safe, inclusive, and supportive work environment where people can do their best w