Guest Service Supervisor

Guest Service Supervisor

Employer: Drury Hotels. <p style="text-align:inherit"></p><p style="text-align:left">Property Location:</p>4110 South Street - Lafayette, Indiana 47905<p style="text-align:inherit"></p><p style="text-align:inherit"></p><h2></h2><h2><b>You belong at Drury Hotels.</b></h2><p style="text-align:inherit"></p><p style="text-align:left"><span>Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There&#39;s a place for you here today and tomorrow.</span></p><p><b>WHAT YOU CAN EXPECT FROM US</b></p><p><br /><b>So. Much. More.</b></p><p><br />Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.</p><ul><li><i>Incentives - </i>Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results</li><li><i>Work-life-balance</i> – Flexible scheduling, paid time off, hotel discounts and free room nights</li><li><i>Career growth - </i>Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year</li><li><i>Health and well-being - </i>Medical, dental, vision, prescription, life, disability and Team Member Assistance Program</li><li><i>Retirement - </i>Company-matched 401(k)</li><li><i>Award-winning</i> - Ranked among Newsweek&#39;s America&#39;s Greatest Workplaces 2025</li></ul><p><b>BASIC FUNCTION &amp; JOB DUTIES:</b></p><div><p>Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel.</p><p></p><p>Ensures Drury Hotels’ policies and procedures are consistently communicated and followed at all times. Always maintains a high standard of integrity, provides motivation and demonstrates positive leadership characteristics which inspire team members to exceed expectations through superior customer service standards. Assists with training guest service team membe