Hospitality Supervisor - William F. Bolger Center

Hospitality Supervisor - William F. Bolger Center

Employer: ARAMARK. **Job Description** The Front Desk Supervisor plays a critical role in supporting daily front desk operations while serving as a hands?on leader and primary resource for Guest Services Agents. This position supports the Front Desk Manager by ensuring consistent service standards, smooth shift operations, and timely resolution of guest concerns. As a visible leadership presence, the Front Desk Supervisor bridges the gap between front?line staff and management, providing real?time coaching, guidance, and decision?making during assigned shifts. This role is essential in shaping the guest experience, maintaining operational efficiency, and fostering a positive, accountable team environment. The Front Desk Supervisor helps set the tone for professionalism, service excellence, and teamwork while ensuring policies, procedures, and expectations are consistently upheld. **Position Overview** We are seeking a Front Desk Supervisor to support daily front desk operations and help deliver an exceptional guest experience. This role provides hands?on leadership to Guest Services Agents, supports service recovery, and serves as a key point of escalation during assigned shifts. **Compensation Data** COMPENSATION: The Hourly rate for this position is $28.00 to $28.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Caree