Lockbox Payment Processor M-F 9:30pm-6:00am

Lockbox Payment Processor M-F 9:30pm-6:00am

Employer: Fifth Third Bank, N.A.. Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a variety of routine operator duties on a production machine, following well-defined and established procedures. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Set up and operate Low Speed Extraction Equipment that is designed to cut open mail at a low speed. - Manually extract payments from envelopes, separating and sorting checks and invoices in order to prepare deposit in accordance with client specifications and required workflow. - Operator will extract the mail and prepare the payments for processing according to each customer's specific instructions. - Has gained an increased level of knowledge of multiple customers and procedures. This includes specialized processing for tax accounts, Healthcare accounts and other accounts with unique processing requirements. - Meet and maintain production and quality standards as set by the assigned department. - Review, sort, and audit materials as needed. - Communicate equipment issues, as occurring, to management team. - Complete all assigned paperwork and report on machines productivity. - Perform routine maintenance of machinery. - Perform general housekeeping on and around machine. - Perform all work in accordance with established safety procedures. - Comply with banking Regulations as they relate to customer confidentiality. - Perform quality checks and basic troubleshooting of machinery. - Perform any other duties as assigned