Medical Assistant

Medical Assistant

Employer: Trinity Health. **Employment Type:** Full time **Shift:** Day Shift **Description:** Location: Trinity Health Oakland Hospital Employment Type: Full-Time Ambulatory Care - Michigan Cancer Institute Chemo Job Summary Under the direction of a licensed physician and in accordance with established policies and procedures, the Medical Assistant provides clinical and clerical support to ensure safe, efficient, and high-quality patient care. This role assists with patient examinations, performs basic clinical procedures including proficient phlebotomy, documents care, and supports scheduling, billing, and medical records processes while demonstrating a strong commitment to customer service and the Trinity Health mission and values. Essential Duties and Responsibilities Clinical Support & Patient Care - Prepare exam rooms and patients for physician examinations. - Assist physicians during examinations and procedures and follow through on physician orders and plans of care. - Perform clinical procedures including phlebotomy (venipuncture proficiency required), specimen handling, lab testing, EKGs, and tympanograms. - Identify abnormal versus normal test results and communicate findings appropriately. - Administer medications as directed by physicians. - Triage patients using established protocols. - Reinforce discharge instructions. Documentation, Scheduling & Care Coordination - Maintain accurate patient documentation. - Schedule diagnostics and specialty referrals. - Utilize billing sheets and basic ICD-9, ICD-10, and CPT coding. - Support managed care guidelines including authorizations. Operations, Quality & Compliance - Maintain medical supplies and equipment. - Participate in quality control and proficiency testing. - Follow emergency response protocols. - Attend staff meetings and required training. - Comply with Trinity Health policies, ethical standards, and regulations. Required Qualifications Education - High School Diploma or GED required; college prefe