Front Desk Supervisor, The Sheraton

Front Desk Supervisor, The Sheraton

Employer: Delaware North. **The opportunity** Delaware North Gaming is seeking full-time Hotel Front Desk Supervisors to join our team at the Sheraton Hotel in Nashua, New Hampshire. As a Front Desk Supervisor, you will be responsible for overseeing front desk operations and delivering exceptional service to our guests. If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now. Shift: 10:00 PM to 7:00 AM **Pay** $19.00 - $21.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . **What we offer** We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: + Weekly pay + Training and development opportunities + Employee discounts + Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. **What will you do?** + Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions. + Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints. + Implement policies, procedures, and service standards in conjunction with management. + Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members. + Coordinate with the housekeeping department. **More about you** + Must be 21 years of age or older. + At least 2 years' expe