Front Desk Agent - 3rd Shift, Part Time

Front Desk Agent - 3rd Shift, Part Time

Employer: Six Flags. Overview: **$16.00/hour** Ages 18 **At Cedar Point, work is FUN! Working as a Front Desk Agent - 3rd Shift,** **means you will provide exception** **al** **service to all guests staying at Sawmill Creek Resort** **.** **You’ll also…** + Contribute to an amazing guest experience at Sawmill Creek. + Greet every guest with a positive attitude and smile, assist guests with check-in and check-out, collect payments, sell tickets to Cedar Point and other various add-ons, answer questions in person and over the phone. + Act as Manager on Duty (MOD) of Sawmill Creek Resort overnight. + Learn and utilize the hotel Property Management System. _Some of our amazing perks and benefits:_ + _Paid training and FREE uniforms!_ + _FREE Admission to Cedar_ _Point and_ _other Cedar Fair parks!_ + _FREE tickets and discounts to local attractions!_ + _FREE tickets for family and friends!_ + _20% discounts on food and merchandise!_ + _Employee-only ride nights, game nights, and FREE FOOD events!_ Responsibilities: + Ability to work 3rd shift + Ability to maintain guest information, including credit card information, in a secure and confidential manner. + Ability to check guests into and out of the hotel, sell tickets, and answer guest questions. + Ability to solve guest related concerns in a positive and professional manner. + Maintain open communication with other shifts and Front Office Manager. + Provide guest service according to Six Flags standards when serving the guest or working with subordinates. + Maintain cleanliness and safety in assigned work area and perform all duties in compliace with Six Flags Safety Guidelines. + Meet Six Flags attendance requirements. + Other duties as assigned. Qualifications: + Must be able to work 3rd shift. + Ability to learn and use the hotel Property Management System (Opera). + Ability to work nights, weekends, and holidays to meet business needs. + Ability to remain calm during emotionally charged situations. + Ability to sta