Supv Housekeeping

Supv Housekeeping

Employer: IHG. **_DUTIES AND RESPONSIBILITIES:_** + Assist with scheduling and room assignments to ensure proper coverage. + Monitor performance and recommend disciplinary action in accordance with company rules and policies.Alert management of potentially serious issues. + Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties. + Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.Advise employees of deficiencies and instruct on corrective action.Provide adequate retraining as needed. + Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair. + Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. + Control expenses and minimize waste within all areas of housekeeping. + Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc. + Promote teamwork and quality service through daily communication and coordination with other departments. + May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning guest rooms to ensure guest satisfaction. + Report, turn in, and/or log all lost and found items according to established procedures. + May regularly assist with deep cleaning projects. + May assist with other duties as assigned. **Wage:** The hourly pay rate for this role is $19.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. This is typically a 3 rd layer of supervision in the housekeeping department in a large hotel, or assists the Executive Housekeeper at a smaller property, and whose primary duties are inspecting guest rooms, suites and public