Field Reimbursement Manager

Field Reimbursement Manager

Empresa: Adecco US, Inc.. Adecco is seeking a Field Reimbursement Manager (FRM) to support access and reimbursement services for a specialty pharmaceutical product. In this client-facing, remote-based role, you will work directly with physician offices and manufacturer partners to resolve reimbursement challenges and deliver critical education on payer landscapes and available support services. Job Title: Field Reimbursement Manager (FRM) – Remote with Territory Travel Location: Remote – Kansas CIty, MO.Will be traveling to Iowa and Nebraska as well. Travel: Up to 80% (4 days/week) via automobile or air Key Responsibilities for the FRM role: - Field & Virtual Education (35%) - Deliver on-site or virtual training and education to healthcare providers and staff on reimbursement processes, including lunch-and-learns and scheduled presentations. Log all activity in CRM daily. - Benefit & Access Education (25%) - Educate providers on benefit verification, prior authorization, payer trends, and support center services. Document and report all interactions as required by the client. - Reimbursement Support (20%) - Assist offices with claims, billing and coding, appeals, medical benefit interpretation, and co-pay or patient assistance programs. Coordinate closely with case managers for resolution. - Territory Management (10%) - Manage a schedule of outbound calls, appointment setting, and in-office follow-ups. Collaborate with manufacturer field teams to ensure seamless communication and data sharing. - Program Performance Monitoring (10%) - Track territory metrics in CRM, analyze trends, and contribute to quarterly reporting and customer satisfaction feedback as needed. Qualifications: - Bachelor’s degree or equivalent experience - 5+ years in healthcare reimbursement (Buy & Bill, Specialty Pharmacy) - FRM experience a plus - Knowledge of Medicare & commercial insurance - Strong communication, customer service, and organizational skills - Proficient with PowerPoint, CRM s