Lead Medical Assistant

Lead Medical Assistant

Empresa: Actalent. Description We are seeking a Clinical Operations Manager to lead day‑to‑day back‑office operations at a high‑volume outpatient care setting. This role combines hands‑on clinical expertise with team leadership and operational oversight. The ideal candidate thrives in a fast‑paced environment, enjoys coaching clinical staff, and is passionate about delivering high‑quality patient care. Key Responsibilities Lead and supervise a small clinical support team, including medical assistants and technicians Manage daily back‑office operations, staffing coverage, scheduling, payroll review, and PTO approvals Support patient care delivery by assisting clinically as needed to ensure smooth patient flow Partner with leadership to meet quality, performance, and patient experience metrics Monitor clinical performance indicators and use data to drive improvements Oversee onboarding, training, and ongoing development of clinical staff Ensure compliance with OSHA, HIPAA, and internal clinical standards Manage medical supplies, equipment readiness, and preventative maintenance Address staff performance concerns and implement coaching or corrective actions when necessary Additional Skills & Qualifications Required Qualifications Active LPN license or Certified Medical Assistant (CMA/RMA) certification Minimum 5 years of experience in an outpatient clinical or healthcare setting At least 2 years of supervisory or leadership experience with direct reports Strong clinical knowledge, including vital signs, specimen collection, medication administration, and patient triage Experience working with EMR systems BLS certification (or ability to obtain within 90 days) Preferred Qualifications Experience supporting geriatric patient populations Background in value‑based or primary care environments Exposure to quality metrics, audits, or clinical dashboards Bilingual (Spanish or Creole) a plus Job Type & Location This is a Contract to Hire position based out of Cincinnati, OH.