Part Time - CDL Delivery Driver

Part Time - CDL Delivery Driver

Empresa: Lowe's. Essential Functions: Customer Service •Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs •Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise •Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary •Demonstrates sincere appreciation to customers •Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs •Contacts customers regarding delivery or coordinates with the truck driver to call the customer In-stock •Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders •Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order •Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading •Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers Clean and Safe Stores •Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations •Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes •Unloads, installs, and tests appliances upon delivery •Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates) •Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance •Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection •Ensures compliance with housekeeping standards and progr