Senior Splunk ITSI Engineer

Senior Splunk ITSI Engineer

Empresa: Cognizant. About the role As a Senior Splunk ITSI Engineer, you will make an impact by building and maintaining the observability infrastructure that keeps IT operations resilient and performant at scale. You will own the design, implementation, and optimization of ITSI service models, monitoring solutions, and automation workflows that directly impact service health and incident response for a global enterprise client operating in a hybrid environment. This is a hands-on technical role for someone who thrives on solving complex monitoring challenges and wants to see their work deliver measurable improvements in operational resilience. You will be a valued member of the Cloud Infrastructure and Security team, working closely with infrastructure, application, and security stakeholders. In this role, you will • Design and build robust Splunk ITSI-based observability solutions, including modular service models, glass tables, health scores, and KPIs that provide unified visibility across infrastructure, applications, and services • Implement security best practices across the Splunk environment, including user authentication, access controls, and data encryption, to ensure platform integrity and compliance • Configure and optimize ITSI correlation searches, notable event aggregation, and alerting policies to reduce noise, improve incident detection accuracy, and support efficient triage and response • Apply advanced analytics techniques including anomaly detection and predictive analytics within ITSI to proactively identify and mitigate service issues before they impact operations • Automate onboarding of new data sources by designing reusable ingestion patterns, field extractions, and data normalization rules to ensure CIM compliance, while developing reusable knowledge objects such as macros, lookups, and evaluation expressions • Develop custom scripts and automation workflows to streamline Splunk administration tasks and support continuous improvement acros