Responsibilities

Employer: The Davey Tree Expert Company. Company: The Davey Tree Expert Company Locations: North Royalton, OH Additional Locations: NA Work Site: On Site Req ID: 227759 Position Overview The CLS Account Manager is responsible for managing client relationships by monitoring daily operations activities and contract specifications to exceed client expectations. This role involves developing referral networks, building relationships, conducting site walk-throughs, creating proposals, and pursuing the collection of accounts receivable. This position is a year-round position and will include a snow portfolio. Job Duties Responsibilities: • Manage and monitor daily operations and assigned book of business to ensure client expectations and contract specifications are met. • Develop and implement strategies to achieve new contracts, contract enhancements, and renewal sales goals. • Build and maintain a network of referral business through relationships with subcontractors, vendors, allied trades, and other associates. • Monitor actual performance versus budget, develop strategies to address deviations, and review them with the management team. • Ensure client satisfaction through outstanding service and by understanding and exceeding their expectations. • Identify, estimate, and propose problem-solving and site enhancement opportunities for clients. • Conduct property walk-throughs with team supervisors to suggest efficiency and quality improvements. • Assist in the recruitment, training, and development of employees while promoting innovation, professionalism, and teamwork. • Assign teams and equipment for maximum productivity and monitor equipment maintenance schedules. • Pursue professional development in the horticultural industry and stay current on industry events and trends. - Snow removal duties, including but not limited to: plowing, shoveling, salting. Position will be scheduled, or on-call for snow events. Qualifications • High school diploma or equivalent. • One

Commercial Landscape Account Manager