Field Applications Scientist, Upstream Bioproduction Processing (MA)

Field Applications Scientist, Upstream Bioproduction Processing (MA)

Employer: ThermoFisher Scientific. **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner, and safer. As a USP Field Application Scientist (FAS) within the BioProduction Group, you will serve as a bioprocessing domain expert—helping biotechnology and biopharmaceutical customers accelerate technology adoption, process design, and optimization across upstream workflows. You will engage customers on a peer-to-peer, application-focused basis, providing technical leadership and process insight before, during, and after the sale. Acting as both a trusted advisor and problem solver, you will ensure customers achieve compliance, speed, and performance using Thermo Fisher Scientific solutions while helping shape our future innovations through Voice of Customer (VOC) **Location:** This is a remote customer facing position covering a Massachusetts territory. Residency in either Massachusetts, Rhode Island, New Hampshire or Connecticut is required. No relocation assistance is provided. **What You Will Do** + Serve as a technical expert and consultant, applying deep bioprocessing knowledge across upstream processing and single-use technologies. + Engage customers peer-to-peer to support process development, optimization, and technology integration across upstream workflows. + Lead pre- and post-sales technical activities, including product evaluations, proof-of-principle (PoP) studies, demos, pilot runs, and technology qualification in regulated environments. + Provide comprehensive troubleshooting as the entry point for quality and performance issues, collaborating with Quality, Field Service, and Technical Support to ensure fast, compliant resolution. + Deliver technical training for both internal and external audiences—covering process scientists, engineers, and operators—to build capability and confidence in Thermo Fisher systems. + C