
GUEST SERVICES SENIOR AGENT (FULL TIME)
Compass Group, North America
Little Rock, Arkansas

Compass Group, North America
Employer: Compass Group, North America. Crothall Healthcare + We are hiring immediately for full time **GUEST SERVICES SENIOR AGENT** positions. + **Location** : Arkansas Children's Visitor - 1 Children's Way, Little Rock, AR 72202. _Note: online applications accepted_ _only_ _._ + **Schedule** : Full time schedule. 6:00 am to 2:00 pm. Days may vary. Further details upon interview. + **Requirement** : Prior customer service experience required. Must be able to stand for long periods of time. + **Fixed Pay Rate:** $15.00 per hour. **Make a difference in the lives of people, your community, and yourself.** At Crothall Healthcare, a Compass Healthcare company, you’ll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships. Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation’s top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing. **Job Summary** **Summary:** Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Supervises Guest Service Agents. **Essential Duties and Responsibilities:** + Assign duties to Front Office employees to ensure completion of shift duties. Act as a resource to Front Office employees on difficult, tec