
Medical Assistant or Transplant Specialist
Avera
Rapid City, South Dakota

Avera
Employer: Avera. **Location:** Avera Transplant Institute **Worker Type:** Regular **Work Shift:** Day Shift (United States of America) **Pay Range:** _The pay range for this position is listed below. Actual pay rate dependent upon experience._ $19.50 - $28.00 **Position Highlights** ******Position located in Rapid City, SD** The Medical Assistant works under the direction of the RN Transplant Coordinator for all aspects of the job. Assists the Transplant Coordinator in referral, evaluation, listing, and post transplant activities. A high degree of personal initiative, attention to detail and accuracy is required in a fast-paced multidisciplinary clinic and ancillary setting. The Medical Assistant: + Serve as first line resource for patients and assist in facilitating the patient through all transplant/donor phases; referral, evaluation, waitlist and post-transplant or donation phases (referral, evaluation and post donation). Triage a high volume of challenging patient, provider and calls. Report urgent calls to coordinator and physicians. Triage phone calls and faxes for the Transplant Office. Schedule appointments/testing as needed and notify patient via phone call and/or letter. + Obtain/track testing results performed at outside facilities. Accurately enter outside labs into the transplant database. Notify RN Transplant Coordinator of abnormal/urgent results. + Assembles packets of information for patients/patients’ families/donors to be used at meetings, education sessions, or individually, both handed out or mailed. + Create, update and track all program referrals and patient information in the transplant database, OTTR, Expanse, etc. Provide referral data for review by team and Transplant Administrator. + Collaborate with the Financial Coordinator to provide insurance information, determine if authorizations are required and to secure required authorizations from insurance carriers. + Schedule all initial, annual and post-transplant multidisciplinary team eva