FRONT DESK CLERK (FULL TIME)

FRONT DESK CLERK (FULL TIME)

Employer: Compass Group, North America. ESS + We are hiring immediately for FRONT DESK CLERK positions. + Location: JD Lodge Eureka County, Nevada Note: online applications accepted only. + Schedule: Rotational schedule 84 hours per week. + Requirement: Prior Hotel Front Desk experience preferred. + **Perks: Meals and Lodging provided!** + Fixed Pay Rate: $14.00 per hour. _*Internal Employee Referral Bonus Available_ ESS Support Services Worldwide – Alaska and Gulf of Mexico - is a leading provider of comprehensive support services, specializing in food and facility maintenance for clients and their employees both offshore and on remote land sites. Our team consists of culinary professionals, dedicated kitchen support personnel, and hospitality experts committed to delivering unparalleled guest services, supporting every aspect of daily community life for our clients' resident workers -- 365 days a year, 24 hours a day. ESS Support Services Worldwide offers competitive wages, has an award-winning benefits program which includes health, medical, dental, vision, retirement plus other insurance which meets the needs of each individual. **Job Summary** **Summary:** Checks guests in and out of the hotel. Resolves challenges throughout guests' stays. Promotes hotel services and amenities to guests and upsells products. **Essential Duties and Responsibilities:** + Welcomes and acknowledges each guest with a smile, eye contact and friendly greeting, using the guest's name when possible. + Anticipates guests' service needs by asking questions, listening to guest preferences and taking action when possible. + Speaks to guests and coworkers using clear, appropriate and professional language. + Answers telephones using appropriate etiquette, transfers calls to the right person or department; takes and relays messages. + Processes all guest check-ins by confirming reservations, assigning rooms and activating room keys. + Processes all payment types, including room charges and ca