Front Desk Clerk, Wheeling Island Casino

Front Desk Clerk, Wheeling Island Casino

Employer: Delaware North. **The opportunity** Delaware North Gaming is hiring full-time and part-time Front Desk Clerks to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. **Pay** $15.00 - $15.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . **What we offer** We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: + Weekly pay + Training and development opportunities + Employee discounts + Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. **What will you do?** + Greet and register guests via a centralized registration system and coordinate with housekeeping as needed + Manage cash and credit card transactions while keeping accurate paperwork + Resolve small guest issues immediately, delivering items to guests as needed + Monitor and balance the daily figures, post room and tax charges on guest accounts **More about you** + Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial + Ability to multitask, function in a professional manner under pressure from guests and supervisors + No high school diploma or GED required **Physical requirements** + Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts **Shift details** Evenings Holidays Weekends Every weekend 8hr shift OT as needed Days