Manager, Advanced Practice Providers, Telehealth

Manager, Advanced Practice Providers, Telehealth

Employer: ChenMed. We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Manager, Advanced Practice Providers, Telehealth is responsible for overseeing the team of NPs and other Advanced Practice Providers (APPs) delivering telehealth services. The incumbent in this role manages staff performance, ensures the quality of care, ongoing education, coordinates with interdisciplinary teams and contributes to the development and implementation of telehealth strategies and protocols. A portion of time may be clinical in nature for diagnostic patient care primarily through virtual, remote consultation via video conference or telephone. The Manager, APPs, Telehealth is a fully remote managerial role that requires exceptional virtual leadership abilities to ensure the delivery of VIP, patient-centric care. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: - Manages and leads the APP Telehealth team, ensuring effective delivery of diagnostic patient care primarily through virtual, remote consultations. - Oversees assessment, diagnosis, treatment, and documentation of geriatric patients’ physical and psychosocial health status. - Actively engage in direct patient care through telehealth consultations, dedicating up to 20% of work time to this function. This hands-on approach ensures a deep understanding of the patient experience and the workflow of the team. - Promotes a collaborative, patient-centric approach to care, in coordination with primary caregivers and interdisciplinary care plan teams. - Facilitates staff development, performance management, and team productivity to optimize service delivery. - Contributes to the development and implementation of telehealth/tele