Solutions Architect, Scaled Operations AI Accelerator Team

Solutions Architect, Scaled Operations AI Accelerator Team

Employer: Meta. Summary: The Scaled Operations organization in Meta is responsible for delivering global scaled human operations to power Meta company priorities. As part of Meta’s strategic focus on integrating AI into our operational processes, this role will lead programs that transform how we operate within the Scaled Operations. This role will be dedicated to the highest priority opportunities, identified by Scaled Operations leadership, to automate work and unlock new levels of efficiency and effectiveness. This role requires a hands-on leader who can drive optimization and tool implementation to achieve increased efficiency and effectiveness in Scaled Operations work flows.This role will partner directly with Scaled Operations leadership to identify and prioritize high-impact opportunities for automation. They will assess and optimize Scaled Operations processes and rapidly develop and implement AI-driven, technical solutions and tools to optimize process efficiency. This person will collaborate closely with teams across Scaled Operations, Global Operations, and product, engineering, and data teams to leverage and share best practices, and scale solutions. This person will support the SO Center of Excellence for AI adoption, process optimization, and change management. Required Skills: Solutions Architect, Scaled Operations AI Accelerator Team Responsibilities: - Analyze, map, and redesign internal operational workflows to identify pain points and opportunities for AI-driven automation - Collaborate with process owners and cross-functional teams to optimize processes and ensure successful automation outcomes - Architect end-to-end automation solutions, ensuring technical scalability, robustness, and compliance with Meta standards - Manage complex projects, including requirements gathering, timeline management, and deliverable oversight - Champion effective change management, developing and executing strategies to support employees and teams through transition