Associate VP, Retail Operations

Associate VP, Retail Operations

Employer: CenterWell. Become a part of our caring community The Associate Vice President of Retail Pharmacies provides strategic and operational leadership for retail pharmacy services, driving financial performance, growth initiatives, clinical campaigns, regulatory compliance, technology implementation, and facility development across the retail pharmacy organization. This role is accountable for driving organizational strategy into operational execution while overseeing large-scale initiatives that improve patient access, drive retail pharmacy performance, and provide long-term sustainability. Key Responsibilities: Strategic Growth and Retail Pharmacy Development - Leads enterprise pharmacy growth initiatives, including new pharmacy builds, expansions, relocations, and operational enhancements. - Oversees implementation of innovative pharmacy technologies and service models, including specialty pharmacy programs, courier deliver models, automated and AI-enabled solutions, enabling further healthcare integration. - Directs new and innovative programs and evaluates operational, clinical, and financial outcomes to determine readiness for market expansion. - Develops and executes multi-year strategic plans supporting retail pharmacy growth, healthcare integration, patient accessibility, and competitive positioning. Operational Excellence - Provides executive oversight for retail pharmacy operations, ensuring efficient prescription dispensing, inventory management, revenue cycle performance, and service delivery. - Monitors key operational metrics, including prescription volume, patient engagement, fulfillment rates, and dispensing performance. - Ensures implementation of standardized workflows and process improvements that increase productivity and patient satisfaction. - Partners with CenterWell leadership and support teams to resolve operational barriers impacting performance and growth initiatives. Financial Accountability - Accountable for the full Retail Pharmac