Account Manager

Account Manager

Employer: Norstella. Account Manager Company: Citeline Location: Remote, United States Date Posted: Jul 16, 2026 Employment Type: Full Time Job ID: R-1968 Description About Citeline: Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world’s leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs. Now, Citeline is proud to be a part of Norstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient. The Role: As an Account Manager, you will grow and maintain an existing client base of Biopharma accounts through renewal and expansion of long-term partnerships. You’ll serve as a trusted advisor for key leaders and identify how Citeline’s solutions will support each client with achieving their business priorities. Responsibilities: • Be accountable to achieve and exceed the agreed quarterly and annual sales targets as set forth by the business • As an expert of your clients, you will be responsible for understanding every facet of a client’s business including organizational structure, performance, business strategy and key leadership • Execute against a comprehensive account and territory plan to drive high retention rates, renewal uplift, and new bookings within relevant whitespace • Proactively identify and capture opportunities or address risks at strategic and tactical levels • Demonstrate deep knowledge of your client base to align product offerings and packages with c