Front Office Supervisor

Front Office Supervisor

Employer: Atrium Hospitality. Hotel : Omaha Embassy Suites 555 South 10th St Omaha, NE 68102 Full time Compensation Range : $19 _Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors._ **What’s in it for you?** The **Atrium SPIRIT** is a belief in the power of **_Service_** _,_ **_Perseverance_** _,_ **_Inclusion_** _,_ **_Respect_** _,_ **_Innovation_** , and **_Teamwork_** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. + **Career Growth & Learning** – 40% of our management hires are internal promotions! + **Invest in Your Future** – 401(k) plan with company match. + **Comprehensive Health Coverag** **e** – Medical, dental, and vision insurance options. + **Paid Time Off & Vacation** – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations + **Perks That Fit Your Life** – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. + **Purpose & Impact** – Make a difference through Atrium’s community service and volunteer programs. **Job Description** **What You Will Do** + Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between. + Coach, train, and motivate front desk associates—you're the team’s go-to guru. + Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone. + Monitor cash handling, shift reports, and compliance with brand and safety standards. + Jump in wherever needed—whether that’s answering phones, updating the reader board, or helping with VIP arrivals. **What We Are Looking For** + Customer service and leadership experience – You’ve led teams, kept things calm under pressure, and know